We accept return shipments within 14 days of receival. Purchases must be returned with their original packaging and in mint condition. In order to return the shipment, please send an email to Customercare@karenwazen.com.
Once your return has been received and accepted, your funds will be processed within 5 business days and refunded to the original payment method, less the delivery cost ($15 within the UAE / $20 all other countries). You can follow the return of your package with our carrier using the tracking number on your Returns Label.
Final Sale items (all items discounted 40% and above) may not be returned.
For any more information or inquiries please contact our customer service at Customercare@karenwazen.com or call us at +97143637066.