We accept return shipments within 14 days of receival. Purchases must be returned with their original packaging and in mint condition. All shipments are delivered with a return label, for ease of return. In order to return the shipment, please drop an email to support@karenwazen.com.

Once your return has been received and accepted, your funds will be processed within 5 business days and refunded to the original payment method, less the delivery cost ($15 within the UAE / $20 all other countries). You can follow the return of your package with our carrier using the tracking number on your Returns Label.

Final Sale items (all items discounted 40% and above) may not be returned.

For any more information or inquiries please contact our customer service at support@karenwazen.com.